The correct role of an agent in a residential real estate transaction...

This is something I'm grappling with right now and I'm curious about other peoples view. Just a snippet about my situation...I think the Buyer's agent (our firm represents Buyer as lawyer) is too active. She's beating up the Seller's agent with calls about repair requests constantly and I think this bitterness is filtering through to the Seller and it hurts our Buyer because the Seller was less willing to make various repairs that got raised in the property inspection report.

This is my lawyer's perspective in the "typical" transaction where my first involvement comes when we get a signed contract sent to us. I don't want to hear from agents about what repairs they want done nor about contract modifications that they want done. My fiduciary duty is with the client. We go out of our way to keep the agent in the loop absolutely but to be receiving constant calls from an agent I think hurts the transaction and it quite frankly wastes my time. I think an agent can be useful in terms of meeting inspectors and repair people at the property and doing a final walk-thru.

I don't mind speaking with agents but at the end of the day the only thing we (lawyers) are selling is our time and talking with agents about issues that need to be discussed with a client anyways to be frank is a waste of my time.